Refund policy

Return & Refund Policy

At Qadri Razvi, customer satisfaction is our priority. We want you to be happy with every purchase. If you are not completely satisfied with your order, we offer a 3-day return and exchange policy.

1. Return & Exchange Period

You can request a return or exchange within 3 days of receiving your order. Requests submitted after 3 days will not be accepted.

2. Return Eligibility

To qualify for a return or exchange, the following conditions must be met:

The product must be unused, unworn, and unwashed.
Original tags and labels must be attached.
The product must be returned in its original packaging.
The item must be in its original condition.
Proof of purchase or order number must be provided.

Products that have been worn, washed, damaged, or altered after delivery are not eligible for return or exchange.

3. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect item, please contact us within 24 hours of delivery.

Please provide:

Your order number.
Clear pictures or videos of the product.
An unboxing video, where available.

After verification, we will arrange a replacement or an appropriate refund.

4. Refund Policy

Once your returned product is received and inspected, we will notify you whether your refund has been approved.

Approved refunds will be processed through the original payment method where possible. For Cash on Delivery orders, refunds may be issued through a bank transfer or another mutually agreed payment method.

Please allow 5–10 business days for the refund to be processed after approval.

5. Exchange Policy

Exchanges are subject to product and size availability. Please contact our customer support team within 3 days of receiving your order to request an exchange.